Operating across diverse online marketplaces, including Amazon, Shopify, and 40 other trade channels, Kapiva grappled with complex Excel-based reporting processes.

These manual and error-prone workflows involved daily data exports and stitching to gain a unified operational view, hindering efficiency and decision-making accuracy.

Fornax was introduced to Kapiva through an independent consultant focused on the organization's growth. It began with a small Proof of Concept (POC) for data integration, eventually evolving into a comprehensive project encompassing data stack management, data modeling, and visualization.